Testimonials

"Outstanding"

 Clients: ARJUN RAMAKRISHNAN
 Nationality: India

Dear Catherine,

Thank you so much for your email. I apologize for the delay in getting back to you, as I was stuck with all my work post the Beijing trip.

(a) James was in one word: EXCELLENT. He was very friendly and the three of us had a blast during the 3 day tour of Beijing. It was, as if we were meeting a long lost friend in Beijing.

(b) Language Proficiency: His command of the English Language was very good for a person from China.

(c) James had an outstanding attitude of service and we really enjoyed the time in the city.

(d) His knowledge was also pretty good as we went around navigating the city. I highly recommend him to any of your clients.

The driver was good and the car that he arranged was also very clean and in a great condition.

Next time I come to Beijing, I would love to meet James and perhaps do another hike on the wall or even visit Xian…

Thanking You So much for a truly Wonderful trip!

Best Wishes,

Arjun


"Thank you very much for your arrangement!"

 Clients: Christine Wondoloski
 Nationality: America

Hi Catherine,

Our trip to Beijing was wonderful thanks to Steven, and what a nice person he is!  We had no problem communicating with him and vice verse.  Without him our trip would not have been a very rich experience.  Steven shared so much information on the culture and history of China. I was very impressed with his knowledge.

The drivers were always so courteous and on time.  Although we could not communicate with them, we always felt happy and safe in their presence.

I would definitely rate both a 5 and will recommend your service to anyone going to Beijing.

My husband is still in China and will be there for the next two weeks.  He has our camera, but when he returns I will send you copies of our photos.

Thank you for your wonderful help!


"Excellent Job!"

 Clients: Kimberly Hackman
 Nationality: America

Hi Catherine,

Kim, Piedad and I attended the tour with James as our guide.  He was wonderful!  We got off to a late start with miscommunication as he was at the hotel looking for a couple and there were three of us but eventually he figured out we were his tour. 

 He was very knowledgable, flexibile, hospitable, friendly and had excellent english skills.  He seemed to love his job and it showed.  He also was so thoughtful to take many pictures of us which created a great experience for us.    

We did not eat that day but he offered many times.  We were just not hungry in the heat. 

The driver was very safe and pleasant. 

It was a wonderful day and many thanks to James. 


"Brilliant Tour Guide!!! – from a Chinese visitor!"

 Clients: Emily
 Nationality: Indonesia

Me and my husband’s family (parents, brothers and sister in law and nieces) had a wonderful time with Catherine in Beijing last year July. Cat organised everything very well for us: well-designed and flexible schedule, smooth transportation and all-dimension beijing experience. I’m from China and Hubby from Indonesia. First of all, I was quite satisfied with her knowledge for beijing as someone growing up in China. She does know this city inside out. Fortunate enough for foreigners like my husband’s family, Cat could also deliver her vast knowledgoe to them perfectly in English. She was so considerate for every one of us, maintain her high standard service in a hot summer day and even manage to get a little trolley for the niece who refuses to walk anymore in the crowded forbidden place.

Cat is probably already famous enough even without my comment. But I was gonna wrtie something since last year. So here it is.


"Best tour guide ever, we highly recommend Catherine Lu"

 Clients: Lorraine Willison and George Willison
 Nationality: Australia

We had discussed a trip to China for a while – to be honest it’s somewhere neither of us ever thought we’d go. Our curiosity finally got the better of us and we booked ourselves 4 nights in Beijing and 4 in Shangai – just to get a taste of The Middle Kingdom.

For Beijing we decided an english speaking guide was a must and after reading Catherine Lu’s reviews on TA and making contact with her by email, with some questions which she answered promptly and concisely, we decided she was the one.

It was definitely the right decision. Our flight arrived very late on a Saturday night – Catherine arranged for her driver to collect us at Beijing airport. He was there, with clearly inscribed sign when we emerged from the arrivals hall. The car was modern, clean, comfortable and well air conditioned. We had him with us for the next 3 days.

Catherine met us in the hotel lobby at the pre-arranged time the next morning, her suggestion was that we visit the Mutianyu section of The Great Wall some 45 mins drive from central Beijing. We arrived at The Wall early – before the inevitable crowds. Catherine quickly arranged our chair lift tickets and we were soon standing on that astounding World Heritage structure – marveling at the massive feat of ancient engineering. After, we lunched with Catherine at a beautiful countryside Noodle Hut at Mutianyu

That afternoon she took us to The Lama Temple – which is fascinating and very colourful. On the way back to the hotel we stopped at the Olympics ‘Bird’s Nest’ Stadium and The Water Cube.

Over the next 2 days Catherine made our visits to Tiananmen Square, the Forbidden City, The Summer Palace and Art 798 so informative, easy and hassle free. She became a joyous third member of our holiday – able to enjoy a joke – while always pointing out places and items of interest and arranging entry tickets in a flash.

Before our arrival she had booked our high-speed train tickets to Shanghai as we wanted a particular train and class. She also, made our dinner reservations and all worked like clockwork.

Catherine took such good care of us. Her English is excellent, she is very knowledgeable and told us some fascinating stories.

Catherine made our visit to Beijing so much fun, so memorable and hassle free, there were no hidden costs and no suggested shopping detours – we were sad to say goodbye to her.


"You can’t go wrong with Catherine!"

 Clients: Heather Vogel
 Nationality: America

After reading many reviews on TA I decided to book a 2 1/2 day tour with Catherine and am so glad I did! Her English is perfect; understanding of pop culture and an American sense of humor. Beijing is not an easy place to get around and having an English speaking guide is essential. During our short stay we went to; The Forbidden City, Temple of Heaven, Summer Palace, the Pearl Market, Tiananmen Square, the Mutianyu section of the Great Wall and Snack Street.

Catherine would quickly purchase our tickets, direct us on how to bypass the crowds and had a vast knowledge of the places we visited. Be sure to have her take you to the Beiping Ju Restaurant, we like it so much we went twice! Her drivers were very polite, always on time and in a spotless, air-conditioned car. We even used her service for a lift back to the airport at 5am with no problems.

Catherine will make sure your visit to Beijing is one you never forget! Thanks Catherine!


"I would recommend her"

 Clients: Ali Abdulaziz Rajwani
 Nationality: India

Catherine was not available for the day I wanted.

She provided me with other options. In the end, I ended up simply getting her to send a driver to take me and my 6 year old son to the wall at Mutianya and Summer Palace.

Mr.Wu arrived on time with a smile, gave us water and drove in a safe manner.

I was also able to talk to Catherine to get some advice for the Summer Palace.

I would recommend her services.


"Amazing tour service! Highly recommend, you will not regret it!"

 Clients: Crystal Cheng
 Nationality: America

I scheduled a private tour with Catherine Lu Tour service and was completely satisfied with everything! They held true to their word. As they promised, there were no hidden fees or ploys to bring you to any jade market at all. Although Catherine was not available on the day I selected, she sent one of her other team members along, Linda, who was absolutely amazing. She was so sweet and nice. I couldn’t have imagined spending the day with anyone else! The driver was also very nice and was always available to pick us up whenever we needed to be shuttled over to the next place.

Linda knew Chinese history in and out. She was great at explaining the history of everything we were looking at. She even brought her iPad along which she used to pull up relevant photos of things she was explaining and gave me mini history lessons during the car ride, which was a really nice touch.

Have her take you to Bei Ping Ju restaurant. It is a local restaurant that is delicious and very reasonable in price. The menu is like a novel so you will surely find something that suits your palette. Linda is also great at suggesting things that Westerners would like and helps you select items off of the menu to make sure you will like them.

Linda is truly wonderful company! I would absolutely recommend Catherine Lu Tour service. She is very quick in responding to inquiries and she is super helpful in giving you suggestions and is willing to accommodate your every request. I also like this tour service because though they have pre-determined itineraries, you can actually design your own itinerary.Because this isn’t my first time to Beijing, I had already seen the main tourist attractions. Therefore, I wanted to check out some of the other areas of Beijing I didn’t get to see. I enjoy packing things in, so it wasn’t exactly leisurely but everything I wanted to see in a day was completely possible. During my 8 hour day with Linda, we were able to hit the following spots:

-QianMen street (famous pedestrian street that dates back to the Ming/Qing dynasties)
-National Center of Performing Arts (cool dome building surrounded by water, really neat architecture)
-Walked by Forbidden City/parks nearby (so scenic with little lakes where people can rent paddleboats)
-Checked out various hutongs. which are the traditional Chinese alleys and courtyard homes.
-Nanlouguxiang area – a hutong area and cute pedestrian street lined with fun shops
-Climbed up the Drum Tower and was able to catch a drum show
-Art District 798, a really unique part of town that has all these old factories that were converted into art galleries.

I highly recommend the above spots as I had a truly wonderful time visiting each of them.

Sign up for Catherine Lu Tour Service whether it’s for yourself or for a group. You will absolutely love it!


"Don’t hesitate, just book!"

 Clients: John Smith
 Nationality: America

My wife and I just came back from our vacation in China which Catherine helped us plan and organize and all I can say is Catherine met and exceeded all our expectations!

I was a little anxious planning a trip to China and hiring a local guide as opposed to the big foreign tour group companies but I’m so glad I decided to go with Catherine. I was able to get a completely private tour, customized to my wants for a much better price which is something the big foreign companies could not give me. 

She not only helped organise the Beijing portion of our trip but also connected us to her colleague in Xi’an, Stefanie, who helped plan our trip to Xi’an. Stefanie was also very professional and did a great job so I’m very happy Catherine recommended Stefanie to us.

Although Catherine was booked during my stay, she set us up with her colleague Steven who was very good. Steven had in-depth knowledge of Chinese history which made the sights all the more interesting and he was able to answer all my questions. Upon our request, he was also able to make adjustments to our itinerary and he took us to some great local restaurants as we wanted to try authentic local cuisine.

I’m admittedly a bit of an over planner and I had probably sent back-and-forth around 90 emails to Catherine asking about all sorts of details, sending several different versions and updates to my plan and she was prompt and professional throughout all our correspondence. She even called us the day of our departure to make sure we had a good time, now that’s service!

I would whole heartedly recommend Catherine and her company to help plan your China trip.

Thank you Catherine for making our trip to your amazing country a wonderful experience.

 


"We truely enjoyed our days in Beijing!"

 Clients: Rick Sebastian & Katie Sebastian
 Nationality: Ameriac

Hello Catherine

We are back in the US now from a great trip!  Having Joey as a guide was a very good experience.  He was attentive, knowledgable and had a great grasp of English.  We enjoyed his sense of humor, his historical knowledge and encouraged him to consider being a professional teacher!

We enjoyed his perspective on Chinese culture past and present and appreciated his willingness to educate us about some political myths we have had.  In our country we have several freedoms that I think we sometimes take for granted and we learned that you share similar freedoms and that your view of the world begins at home.  We were happy to experience the freedom to move from place to place as we expected to meet with checkpoints or some barrier.  We were happy to change that bias and incorrect belief!

Your drivers were very good, safety oriented and always courteous.  We asked Joey to not take us to restaurants as we wanted to eat street food when available and he happily obliged.  We were pleased.

We want to come back to China and made some great contacts both for business and leisure.  We would certainly recommend your service and would rate that part of our experience a 5 as well.

Thank you very much for a great experience and we wish you and your colleagues continued success and well being.  We truly loved our time in Beijing

Rick Sebastian & Katie Sebastian